We Speak Animal. And Human.

Duet answers your phones and texts so that you can focus on care, not callbacks.

šŸ¾ Who We Help

Whether youā€™re a vet office, rescue, shelter, pet groomer, or other animal care provider, we handle your communication with empathy, clarity, and professionalismā€”so you can spend more time helping animals and less time juggling phone calls and messages.

šŸ’” What We Do

Duet is your communication partner. Weā€™re a small, dedicated team that provides personalized phone and text answering services tailored to the unique needs of animal-focused businesses and organizations.

  • Live answering by animal-savvy receptionists

  • Thoughtful, accurate message-taking and follow-ups

  • Coverage options from full-time to overflow support

āœ… Why Duet?

Animal-focused organizations deserve more than a call center.

  • Weā€™re small by designā€”your callers speak with the same few receptionists every time

  • We customize your script and call protocols to reflect your voice and values

  • Weā€™ve worked in shelters, vet clinics, and rescue groupsā€”we get it

"We started Duet because we saw how many animals and people were being left behindā€”not for lack of care, but because the phones wouldnā€™t stop ringing." ā€” Kaitlin & Brad, Co-Founders

šŸ› ļø How It Works

  1. Choose your coverage level. Full-time, part-time, or just a few hours a week.

  2. We get to know your operation. Customized onboarding and protocol setup.

  3. We handle your phones and texts. You get time and energy back.

šŸ“ž Talk to Us

Letā€™s see if weā€™re a good fit for your team.

šŸ“… Prefer to schedule? Click here to book a short intro call.

šŸ“ž Want to talk now? Call us at 916-252-3800. Weā€™re available during standard business hours. If weā€™re on another line, leave a messageā€”weā€™ll get back to you shortly.

šŸ’™ Who We Are

Weā€™re Kaitlin and Brad: animal advocates, small business owners, and your behind-the-scenes support crew.

Learn more on our About page.

šŸ”§ Explore Our Services

Check out our Services page to see pricing, coverage options, and how we tailor support for veterinary clinics, rescues, shelters, and more.